What we say & How we say it, Transforms lives.
Every sales person or customer, student or teacher, guest or friend, family or teammate will be directly and indirectly influenced not just by what you say; they will be transformed by how you say it. How many meetings have you attended when the air in the room was suddenly sucked away by an issue shared with a patronizing and hurtful tone of voice? Meetings become quiet, choking, and non-productive.
Discovering your genuine and authentic tone of voice takes embracing who you are with love. The one action step you can take today is: Briefly write down the happiest event or moment in your life. Answer each next question with two or three words. How did you feel during the event? What words best describe how you felt after the event? What do you remember most about yourself in that specific moment of happiness? You should have at least three and possibly nine describing words of your greatest happiness. Complete this statement with every word you came up with:
I am _________, __________, _________, _________, ________. When the statement is complete read it out loud. Put the statement on your mirror and read it every morning and evening out loud. This action step will also help you create an attitude of great value for any person you are communicating with.
When others listen to your words with your genuineness and sincere tone their life in that moment should be an experience of tremendous value. You hold the empowering choice to accept and celebrate who you are, claim an attitude of positivity, and choose words and phrases with a tone of encouragement.
What we say & How we say it, Transforms lives.